Subject: Charlottetown - Moncton [Eastlink 1544.53]
Category: Outages
TicketID: 20190617-001
Start Time:2019-06-17 23:03 EDT (2019-06-18 03:03 UTC)
End Time:2019-06-17 00:00 EDT (2019-06-17 04:00 UTC)


=== Updated by: Tao on 2019-07-18 13:51 EDT ===

Ticket was Closed

=== Created by: Tao on 2019-06-18 03:47 UTC ===

The Eastlink circuit between Charlottetown and Moncton
was unavailable since the start time noted above.
Carrier has been contacted for the reason of the outage. It was
caused by a scheduled fibre move at Summerside PEI. Somehow
they sent the maintenance notification to a wrong email address,
which is the reason we didn't get notified.
This was not service affecting, traffic was rerouted.