Subject: Halifax-New York 10G Flapping
Category: Outages
TicketID: 20190413-001
Start Time:2019-04-13 01:00 EDT (2019-04-13 05:00 UTC)
End Time:0000-00-00 00:00 UTC ( UTC)

TICKET HISTORY:

=== Updated by: Tao on 2019-04-15 23:33 EDT ===

Ticket was Closed

=== Updated by: Tao on 2019-04-15 23:33 EDT ===

The link has been up and stable for 24 hours after vendor cold
restarted the card. Ticket will be closed.

=== Updated by: Tao on 2019-04-13 21:46 EDT ===

Vendor has scheduled an 1-hour emergency maintenance window
started at 0:00am April 14 2019 EST. During the window, a card in
the optical equipment will be cold rebooted.


=== Updated by: Tao on 2019-04-13 17:06 EDT ===

Vendor reported that there are errors shown up in their optical
equipment at New York end. Engineers are working on resolving the
issue. No ETA at the moment.

=== Created by: Tao on 2019-04-13 13:11 UTC ===

The 10G circuit between Halifax and New York has been flapping
since the time noted above. The cause is unknown at the moment.
Vendor is being contacted.