Subject: 10360CS01-CRC down
Category: Outages
TicketID: 20190119-001
Start Time:2019-01-19 08:25 EST (2019-01-19 13:25 UTC)
End Time:2019-01-19 10:18 EST (2019-01-19 15:18 UTC)

TICKET HISTORY:

=== Updated by: Jun on 2019-01-22 10:41 EST ===

Ticket was Closed

=== Updated by: Jun on 2019-01-21 11:00 EST ===

The outage was caused by a power outage at CRC campus.

=== Updated by: Jun on 2019-01-21 06:05 EST ===

The link was restored at 10:18:38 EST, January 19.

=== Created by: Jun on 2019-01-19 14:37 UTC ===

The connection to CRC over CWDM from Ottawa PoP is down. The reason is
unknown and is n=being investigated.

The following network service are being affected:
10360CS01-CRC-OTWA2-OTEA3