Subject: St. Johns - Charlottetown outage
Start Time:2018-12-24 19:30 EST (2018-12-25 00:30 UTC)
End Time:2018-12-25 01:20 EST (2018-12-25 06:20 UTC)
=== Updated by: Richard on 2018-12-30 10:09 EST ===
Ticket was Closed
=== Updated by: Jun on 2018-12-25 07:02 EST ===
The circuit was restored at 01:20:35 EST, Dec.25.
=== Updated by: Jun on 2018-12-24 22:03 EST ===
The root cause is a failure card in Grand Falls NFLD,
and the carrier provider is working to get the card
reset asap. There is no ETR available currently.
=== Created by: Jun on 2018-12-25 01:48 UTC ===
The circuit is down started at the time noted above. The
reason is unknown and is being investigated. Traffic is