Subject: Montreal-Rimouski outage
Start Time:2018-11-25 17:20 EST (2018-11-25 22:20 UTC)
End Time:2018-11-26 10:46 EST (2018-11-26 15:46 UTC)
=== Updated by: Jun on 2018-11-29 10:05 EST ===
Ticket was Closed
=== Updated by: Jun on 2018-11-29 10:02 EST ===
A fiber cut in the area of Tring-Jonction is the cause of
=== Updated by: Richard on 2018-11-26 10:10 EST ===
Services have been reconfigured to bypass outage.
If your service has not fully restored please contact
=== Updated by: Jun on 2018-11-25 22:00 EST ===
The provider is aware of the outage and is investigating
the root cause. Update will be sent out as soon as
information becomes available.
=== Created by: Jun on 2018-11-26 00:33 UTC ===
The optical network between Montreal and Rimouski went
down started at the time noted above. the reason is
unknown and is being investigated.
The following network services are being affected:
GigaPoP NB (FRDN1, AS611, R&E)
GigaPoP NB (FRDN1, AS611, CDS)